House Rules
1. Check-in – Check-out Information
Check-in is available from 3:00 PM on the day of arrival, and check-out must be completed by 11:00 AM on the day of departure.
If check-out is not completed on time, the operator reserves the right to automatically charge the guest for an additional night’s stay.
Early or late check-in/out is possible upon prior agreement, depending on other reservations.
Guests are kindly asked to fill out the online check-in form sent by email before arrival.
A representative of the agency can be present at check-in and check-out if requested.
Upon arrival, guests are required to present a valid ID (passport or national ID card, and address card) for registration purposes.
The operator reserves the right to choose their clientele. We cannot accommodate guests who are intoxicated, aggressive, or display inappropriate behavior.
On the day of departure, guests must vacate the accommodation by 11:00 AM with all personal belongings and return the keys in the agreed manner.
The booking fee applies to the full duration of the reserved stay. If the guest decides to leave early, no refund will be provided.
Any subsequent and unsettled charges may be charged to the guest’s bank card.
24-hour emergency phone service: +36 70 596 2656
Cleaning is provided after each booking. For stays of a week or more, bed linen and towels are changed once per week. Daily cleaning is available upon request.
2. Room Keys
Guests receive keys for the accommodation and the main gate at check-in. In case of lost keys, a compensation fee of 30,000 HUF must be paid upon departure.
3. Visitors
Only registered guests are allowed on the premises.
Please do not receive external visitors at the accommodation.
3.1 Guests under the age of 14
Children under the age of 14 may stay only under the supervision of a parent or a legally authorized, capable adult.
The accompanying adult or legal guardian is fully responsible for the child’s safety and any damages caused.
Services are only available to children under 14 when accompanied by a parent or guardian.#
4. Safety
For the protection of your valuables, always lock the gate and entrance.
The operator is not responsible for valuables left in the garden, parking area, or vehicles, nor for any accidents occurring on the property.
5. Fire Safety
In case of fire, call the fire department at 105 or +36 70 596 2656.
Guests are fully responsible for any damage caused by fire.
Fire safety regulations must be strictly followed.
The guest is liable for any costs resulting from fires caused by negligence or false alarms.
Fires may only be lit in designated fire pits and only in accordance with fire safety rules.
6. Prohibited Items on the Premises
It is forbidden to bring corrosive, flammable, explosive substances, pyrotechnics, health-endangering or psychotropic substances.
The operator may remove such items at the guest’s expense.
The operator is not liable for any damage caused by unauthorized items.
The guest bears full legal and financial responsibility for any damage caused to other guests, third parties, or the operator due to such items.
7. Use of Personal Electrical Devices
Guests are solely responsible for any damage caused by the use of their own electrical devices and are required to cover any resulting costs.
8. Animals
Pets are only allowed in accommodations designated for that purpose. Pets are not permitted in other accommodations. Only small dogs and cats are considered pets. Large dogs (e.g., Komondor), other animals (e.g., horses, reptiles, exotic animals) cannot be accommodated.
Pets must have valid veterinary documentation and mandatory vaccinations for the entire duration of the stay.
Guests are fully liable for any damage caused by their animals to other guests, third parties, or the operator.
9. Extra Equipment (cauldron, garden grill, SUP, bicycle, etc.)
Guests may only use the provided extra and sports equipment for their intended purposes. Any damage from improper use is the full responsibility of the guest.
By using sports equipment, the guest declares they are physically and mentally fit for use, are aware of the usage rules, and use them at their own risk.
The operator ensures the repair or replacement of equipment in case of malfunction despite proper use.
Guests must return the equipment in clean condition, with all accessories, at the pre-agreed time.
If the guest fails to return the equipment or returns it in unusable condition, they are liable to pay its full replacement value.
Comfort items in the garden (pillows, loungers, hammocks, etc.) should be returned undamaged and in their original condition after use.
10. Smoking
Smoking and open flames (candles, tealights) are strictly prohibited inside the accommodation buildings. This also applies to electronic cigarettes and IQOS devices.
If there are signs or suspicion of indoor smoking, a penalty of 50,000 HUF will be charged.
Smoking is only allowed in designated outdoor smoking areas, such as the terrace. Please dispose of cigarette butts in the designated ashtrays.
11. Respect for Neighbors and Community Quiet Hours
Noise, music, or any loud activities in the garden are prohibited after 10:00 PM.
Any behavior disturbing others’ peace, safety, or privacy is forbidden.
Staff are authorized to warn disruptive guests.
The first warning is free, the second and third warnings each incur a 5,000 HUF penalty.
After a third warning, the operator may immediately evict the guest without refund or compensation.
The operator is not responsible for any harm caused to others by disruptive guests.
12. Property of Monika Apartment
Guests must use all equipment and furnishings appropriately.
Damage from misuse must be compensated at the operator’s request, no later than check-out.
Furniture or furnishings may not be removed from the premises without prior written permission.
Only staff or authorized persons may move furniture.
Unauthorized removal of property is considered a criminal offense and will be reported.
Guests must report any malfunction immediately and are not allowed to attempt repairs. The operator is not liable for damage resulting from unauthorized repairs.
Eating in bed is strictly prohibited.
13. WiFi
Free WiFi is available at the accommodation.
The operator does not guarantee uninterrupted access or performance of the service.
The operator is not liable for any direct or indirect damages caused to guests’ devices from WiFi use.
14. Parking
Parking is available on Alkotmány Street in front of the house or at Béke Square.
The operator assumes no liability for any damage to vehicles parked in these areas.
15. Lost and Found
Any found food, food-like products, or medications will be destroyed.
Other found items are kept for 6 months and can be mailed upon request, provided postage is prepaid.
16. Liability of the Accommodation
The operator is not responsible for damage to any personal belongings brought or stored at the accommodation.
Guests use all services at their own risk and based on their current physical, mental, and health condition.
The operator is not liable for damage resulting from misuse or inappropriate use.
Guests acknowledge that there are multiple staircases on the premises without handrails—please take extra care to ensure safety.
17. Reporting Issues
Please report any malfunctions or damage immediately to the operator.
18. Damage Compensation
The operator reserves the right to claim compensation from the responsible party for any damages caused by negligence or intent.
19. Tourist Tax
The tourist tax (IFA) must be paid in all cases, regardless of the booking channel (Booking.com, Airbnb, phone, or email).
The IFA is charged separately at a rate of 500 HUF per person per night.
20. Acceptance of House Rules
Violation of house rules may result in immediate termination of accommodation services.
In such cases, no refund will be given for the remaining nights.
By using the accommodation, guests acknowledge they have read, understood, and accepted the house rules.
21. Questions?
For further information or assistance with services, our staff is happy to help.
If you are satisfied with your stay, please leave a review online.
All feedback and complaints are treated with priority and addressed personally between 08:00 and 20:00 on working days.
For assistance, please call: +36 70 596 2656.